So what's the catch?

Frequently Asked Questions

We know buying online subscriptions and products can sometimes be confusing. Here’s a handy list of FAQ’s that may help, alternatively get in touch with us at [email protected]

The Cocktail Society is brought to you by The Cocktail Service, one of Europe’s leading drinks marketing and events agencies.

Our award-winning mixologists develop, batch and bottle all cocktails in house as well as looking after all product development.

Established since 2009, our aim with The Cocktail Society is to give people the opportunity to drink bar quality cocktails at home.

The Cocktail Society offer a range of premium cocktail products including a cocktail discovery subscription, premium cocktail kits and ready to drink cocktail products.

Our focus is on delivering a premium product to our members and customers and we only use the best drinks brands we can find to develop our products for you at home. Our range of drinks and cocktail sets are ideal for gifts or for you at home.

Our cocktail subscription box is a mix of ready to drink cocktails and DIY cocktails.

We allow all members to customise some their cocktails every month.

If you don’t get a chance to customise your cocktails then our team will curate a box for you each month.

Our subscriptions are shipped on the 21st of each month (please allow 7 working days for delivery)

Customisations are available from point of purchase for the duration of your membership via your account page.

Every month we ask our members to customise their cocktails before the 20th of each month.

To customise, simply log in to the members area and update your preferences.

Aside from a curated selection of cocktails every month we also offer live tastings, cocktail masterclasses and events with producers. The Clubhouse offers a full range of content to help the home bartender make cocktails.

Our unique Cocktail Concierge which offers members a direct hotline for assistence with drinks questions such as what to buy, the best bars to visit or any other cocktail related assistence we can offer.

Yes, you are able to cancel or pause your membership anytime before your payment goes out on the 1st of every month.

Simply log into the members area and update your preferences.

For any assistence from our team email [email protected]

We offer next day delivery, at a flat rate to the UK mainland for all bottled cocktails, cocktail kits and hampers. Deliveries placed before Midday on a weekday will qualify for next day delivery (excluding Fridays)

Our subscriptions are shipped on the 21st of each month (please allow 7 working days for delivery)

We accept all major credit and debit cards via Stripe. We also accept payments via Paypal.

We take ingredients very seriously. This is the foundation of great tasting cocktails and we don’t compromise on quality. We work with some of the leading drinks producers to create our delectable drinks.

Please contact our customer services via [email protected] to discuss faster shipping.

Currently, we only deliver to the UK mainland. Orders beyond this territory may be possible by special arrangement. Please contact us on [email protected] to speak to one of the team.

We endeavour to get all orders dispatched and delivered within the timescales. In fact our delivery partners have a success rate of over 95%. However, on occasion things beyond our control prevent timely delivery . If you are concerned, please contact customer services on [email protected]

Refunds are available on unopened and undamaged products. If you require a refund please contact our customer services on [email protected]

Our cocktails are ready to drink. However, we do advise that they are super cold before serving and where directed, served over ice.

The Salted Caramel Espresso Martini is delicious served cold. However, to get the full bar quality experience, it is best shaken hard over ice. This will give the drink the signature head we all know and love. 

We don’t use nasties. We just can’t bring ourselves to. As such we use fresh ingredients and no preservatives.

Due to this, the cocktails are best consumed within 3 months of purchase.

We are well placed to fulfil very large orders. The Cocktail Society operates out of large warehousing and we have a dedicated operational team delivering our cocktail magic.

If you have large order requirements please get in touch with our customer services on [email protected]

Yes we can and it’s something we specialise in.

We offer corporate gifting services which include bespoke corporate labelling, cocktail creation, bespoke inserts and all logistics (even to multiple locations – all we need is  names and addresses) 

Our corporate gifting service is highly reliable, unique and end to end so you don’t need to worry.

To make an enquiry, please contact a member of our customer services team on [email protected]

It’s really easy to order cocktails online. Simply pick your favourite cocktails and follow the checkout steps. All orders are quickly dispatched and come in sustainable packaging. We can even send orders to alternative address with a gift message if it’s a present.